request an item

Reserve or request an item

You will need your library card number and a pin or password to access these services online. If you don’t have a pin or password, please contact the library.

Reserve an item

Item you’re looking for at another branch? On loan? Or are you searching the catalogue from home? You can reserve items yourself directly from the online catalogue. Just select the title you are after and click Place Reservation at the top of the screen.

Reservations are free. We do have limits on the number of dvds and console games that can be reserved. 

When your reservation becomes available you will be notified by telephone, email or mail and the item will be held at the designated branch for seven (7) days. If there is a status on the item that prevents you from placing a reservation please contact the library.

You can cancel your reservation by logging in to the catalogue. 

Request a new item

Suggest a title for purchase

Can’t find what you’re looking for? If the item is new, you can request that the library purchase a copy. Simply complete the request form on the library catalogue. Try to include as much information as possible. Our selection process is guided by our Collection Development Policy. Please do not place requests for items that have not yet been published. There is no charge for this service. 

Request an inter library loan

Searching other library services

Inter library loans can seem complex at first. If you have a question please check our Frequently Asked Questions

If the item is out of print or unsuitable for our collection, you can search the holdings of other libraries in Australia using the Library Link Victoria website, www.llv.net.au.

Search LLV:

How to log in to Library Link Victoria:

  • User ID: Use your library card number, including the 5/
  • Password: Use your library pin/password
  • Library Service: Select "Port Phillip Library Service" from the drop-down list

When you find your item, you will see a list of details including which libraries are currently holding that item.

You may choose to contact these libraries directly or click the Get This button to request an Inter Library Loan to be delivered to one of our branches.

Please search our catalogue first to make sure we don't have it! 

A $2.00 fee is now charged for all Inter Library Loans supplied by academic libraries, The National and State Libraries, ACT Public Library Service, and New Zealand Libraries (Te Puna). If you wish to request an item from any of these services, you must add the figure of $2.00 to the Amount willing to pay field on your Library Link Victoria request form.

Payment of the fee is on collection of the item. All other requests are free of charge. Please note that there is a limit of five (5) active requests per fortnight for each borrower. Inter Library Loans can not be renewed.

Inter Library Loan inquiries can be made to ILL@portphillip.vic.gov.au or phone 9209 6651.

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