Conditions of Entry to Library

We are committed to providing a welcoming and safe library environment for research, study, recreation and learning and we have a responsibility to ensure the safety and wellbeing of our members, visitors and staff.

Visitors to our branches must agree to abide by these Conditions of Entry, understanding that failure to do so could result in being asked to leave the building for a period of time as directed by an Authorised Officer. 

Conditions of Entry:

  • Treat all library users and library staff with courtesy and respect in line with the Customer Service Protocol.
  • Inform library staff directly of any concerns relating to the behaviour of other patrons.
  • A member or a user of the Library must not, without the authority of the Library Co-ordinator, enter or use the Library when closed.
  • Library Users must abide by all instructions or directions given by library staff.
  • Children under six years of age must not be left unattended in the Library and should at all times be under the supervision of a parent or other adult. Any young person left unattended in a public library may be classed as a child or young person at risk of harm under the Children, Youth and Families Act 2005 - SECTION 162 
  • No dogs or animals may be brought into branch libraries (including library foyers), with the exception of Guide Dogs.
  • Smoking within the library building is illegal under State and Federal law, and is not permitted
  • Consumption of alcohol is not permitted on Library premises without the permission of Library staff.
  • No illegal substances are to be used while on Library premises.
  • Port Phillip Library Service will not be liable for lost or stolen property. Please ensure that personal belongings are not left unattended while on library premises.
  • Library staff have the right to ask Library Users whether they can inspect any equipment, folders, bags or property that they carry as they enter or leave the Library.
  • Library staff have the right to ask any person to leave the Library premises if they are creating disturbance, or if their conduct, or manner is likely to interfere with any other people’s use of the library.

Port Phillip City Council reserves the right to remove a person from its libraries who is in breach of its policies, cancel (either temporarily or permanently) their library membership or resort to public prosecution if the need arises.

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