Library Services COVID-19 FAQ

Why have all the libraries closed?

Council considers the health, safety and well-being of the community to be our top priority. Mindful of the current public health situation, and as a precautionary measure to help limit the impact of COVID-19, Council has closed all library branches to the public until further notice.

When will you be re-opening libraries to the public?

At this point, with the quickly evolving public health situation there are too many unknowns, and so we can't specify a date when we will re-open our door to everyone. Once appropriate safety levels for public services reach a stage that allow us to re-open, we will be there with an inviting wave.

How do we borrow if libraries are closed?

As all our branch libraries are closed, borrowing print books, DVDs, games and all other physical collection items is not currently available to the public.

While our regular services aren't available, we are putting a lot of effort and resourcing into our digital library that offers heaps of e-Books, e-Audio, e-magazines and newspapers, music and movie streams, all accessible from home with your Library card.

Can we still return books and other borrowed items to the Library?

Due to concerns over the potential transmission of COVID-19 we'd prefer that you hold on to your library items if you can. Rest assured that your on-loan items will not become overdue during this period.

How can we contact the library?

We are working a bit differently in the current circumstances and are contactable during business hours Monday to Friday (see our current hours). You can also find us on Instagram, Facebook, or you could email us.You can also call us on the telephone, or just jump on our website for more information.

How do I keep informed of service updates?

Our most recent service information will be on our social media channels Instagram and Facebook and our website. You can always also call us on the telephone during business hours, or keep an eye on our website for more information.